Assistant Branch Manager - Portsmouth NH

Cambridge Savings Bank; Portsmouth (NH); Vor Ort; USD 38.000 - 50.000; Vollzeit

Zusammenfassung

Cambridge Savings Bank is seeking an Assistant Branch Manager in Portsmouth, NH. You will collaborate with the Branch Manager to lead a team, enhance customer relationships, and ensure smooth branch operations.

The role emphasizes delivering outstanding service, driving sales, and fostering an inclusive, high-performance culture across the branch network. Local travel to other branches may be required.

Qualifikationen

• Associates degree preferred.
• 1 to 3+ years of management experience preferred.
• 3+ years of customer service experience with proven record of sales success
• Strong attention to detail
• Ability to travel to and work at other branches as needed
• Strong leadership, communication, and interpersonal skills
• Ability to work independently, manage competing priorities, and make quick, high-quality decisions

Aufgaben

• Lead and inspire a team to drive performance and exceptional customer experience.
• Collaborate with Branch Manager to implement strategies and achieve goals.
• Maintain an operationally strong environment, adhering to policies and risk/audit expectations.
• Foster an inclusive, respectful culture and engage with the community.
• Participate in team and peer group meetings and support volunteer activities.
• Perform additional duties as required.

Kenntnisse

Leadership

Customer service

Sales

Attention to detail

Communication

Interpersonal skills

Team collaboration

Ausbildung

Associates degree preferred

Jobbeschreibung

POSITION: Assistant Branch Manager

Position Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity.As an Assistant Branch Manager, you will work closely with your Branch Manager to lead and inspire a team focused on driving performance, delivering exceptional customer experience, and maintaining a positive work environment. Your leadership will foster a collaborative culture that values teamwork and partnerships with internal departments to ensure a seamless experience for our customers. By leveraging innovative banking solutions, offering outstanding service, and continuously deepening our relationships with both consumer and business customers, you will be instrumental in upholding our brand promise: treating every customer as if they were our only customer.

Key Result Areas:

• In collaboration with the Branch Manager, develop strategies to lead the team to achieve and/or exceed organizational goals.
• Consistently demonstrate and lead the team to deliver outstanding customer experience and create an environment that encourages the team to deepen the customer relationship and find solutions.
• In collaboration with the Branch Manager, create an operationally strong environment in the branch, ensuring adherence to policies and procedures and risk/audit expectations.
• Foster a respectful work environment and further a culture of inclusion by building connections using the tools of listening, compassion and understanding.
• Active participation in team and peer group meetings.
• Actively engage with the community and encourage volunteerism.
• Perform additional duties as required.

Qualifications:

• Associates degree preferred.
• 1 to 3 + years of management experience preferred.
• 3 plus years of customer service experience with proven record of sales success
• Strong attention to detail.
• Ability to work independently, take accountability for actions, manage competing priorities, and make quick, high-quality decisions.
• Strong leadership, communication, and interpersonal skills, with the ability to interact with diverse groups.
• Ability to travel to and work at other branches, as needed.
• Plays a role in shaping team culture, collaboration and engagement.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location:

1650 Woodbury Avenue, Portsmouth, NH 03801

Salary Range:

$27.45 - $36.59

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $27.45 - $36.59. Cambridge Saving Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate's skills, qualifications, and experience. In addition, Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full-time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship:

Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with approximately $7.5 billion in assets. As a community bank, Cambridge Savings Bank is committed to improving the quality of life of its employees, customers, and the communities it serves. One of the oldest and largest community banks in New England, Cambridge Savings Bank offers a full line of individual and business banking services across a robust branch network and through digital banking solutions for consumer, business, and commercial customers. For more information, visit www.cambridgesavings.com. Member FDIC. Equal Housing Lender. NMLS # 543370.