Assistant Branch Manager — Lead Loans & Customer Experience

1ffccareers; Sans Souci Heights (SC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Paid holidays

Volunteer time

Job summary

1st Franklin Financial seeks an Assistant Branch Manager to work on-site, driving branch growth and customer satisfaction. You will supervise staff, manage loans within limits, and ensure strong service standards in daily operations.

The role emphasizes leadership, compliance, and proactive customer engagement, requiring 1–2 years in financial services and licensing readiness. Salary is competitive; benefits noted in company materials.

Qualifications

• High School Diploma or equivalent is required.
• On-site branch office presence is essential; working from home is not allowed.
• 1–2 years in financial services dealing with customers and staff.
• Ability to meet licensing requirements of various States and Federal regulators.
• Strong communication and confidentiality are important.

Responsibilities

• Develops branch growth and profitability goals.
• Manages loans, including approvals within delegated authority.
• Maintains delinquency control and engages with delinquencies as needed.
• Delegates daily solicitations to customers and leads.
• Oversees staff hiring, termination, and salary administration.
• Ensures impeccable customer service at all times.
• Disseminates communication to all branch employees promptly.
• Follows up on Audit results and recommendations.

Skills

Interpersonal skills

Communication skills

Analytical ability

Result oriented

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

1st Franklin Financial seeks an Assistant Branch Manager to work on-site, driving branch growth and customer satisfaction. You will supervise staff, manage loans within limits, and ensure strong service standards in daily operations.

The role emphasizes leadership, compliance, and proactive customer engagement, requiring 1–2 years in financial services and licensing readiness. Salary is competitive; benefits noted in company materials.