Assistant Branch Manager: Growth & Team Leadership

1st-Franklin-Financial-Corporation; Chesapeake (VA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Bonus potential

Medical

Dental

Vision

401(k)

Paid time off

Paid holidays

Volunteer time

Job summary

1st Franklin Financial Corporation in Chesapeake, VA is seeking an Assistant Branch Manager to lead branch operations and deliver exceptional customer service. You will work closely with the Branch Manager and staff to meet growth and service goals.

The role requires on-site work, 1–2 years of experience in financial services with staff supervision, and proficiency with MS Office. A valid driver's license and willingness to travel are expected. Competitive pay and benefits are offered.

Qualifications

• Interpersonal skills and ability to relate to customers at all levels.
• Strong business sense and ability to analyze information for decision making.
• Proven ability to work with staff and manage tasks in a branch setting.

Responsibilities

• Meet branch growth and profitability goals.
• Approve/oversee loans and sales contracts within delegated authority.
• Manage delinquency control and engage with delinquencies as needed.
• Delegate daily solicitations to new and existing customers.
• Oversee hiring, termination, and salary administration for branch staff.
• Maintain impeccable customer service and timely communication across the branch.
• Follow up on audit results and implement recommendations.

Skills

Interpersonal skills

Leadership

Customer service focus

Education

High School Diploma or equivalent

Tools

MS Office

Job description

1st Franklin Financial Corporation in Chesapeake, VA is seeking an Assistant Branch Manager to lead branch operations and deliver exceptional customer service. You will work closely with the Branch Manager and staff to meet growth and service goals.

The role requires on-site work, 1–2 years of experience in financial services with staff supervision, and proficiency with MS Office. A valid driver's license and willingness to travel are expected. Competitive pay and benefits are offered.