Assistant Branch Manager: Lead Growth & Customer Experience

Woodforest National Bank; Magnolia (TX); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

Woodforest National Bank seeks an Assistant Branch Manager in Texas to support the Branch Manager in driving branch performance, customer relationship growth, and operational excellence. The role demands a hands-on leader who balances customer engagement, frontline coaching, community involvement, and strict adherence to Woodforest’s Core Values.

Responsibilities include partnering with the Branch Manager on growth, guiding sales initiatives, coaching staff, and ensuring consistent service

Qualifikationen

• 3 years of relevant and transferrable sales and/or customer service experience or alternative educational path as detailed in the job description.
• Demonstrated leadership capability; prior supervisory or coaching experience preferred.
• Strong interpersonal, communication, and marketing-oriented sales skills.

Aufgaben

• Partner with the Branch Manager to operate the branch with a business-owner mindset, supporting retail growth, deposit performance, and customer acquisition.
• Drive individual and team contribution to branch sales goals through proactive customer engagements, referrals, and marketing efforts.
• Support branch operations by ensuring compliance with policies, procedures, audits, and cash controls while modeling accountability and attention to detail.
• Deliver the Woodforest Experience by maintaining a strong personal presence in the branch, engaging customers with warmth, professionalism, and solution-focused conversations.

Kenntnisse

Sales experience

Leadership

Customer service

Communication

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Woodforest National Bank seeks an Assistant Branch Manager in Texas to support the Branch Manager in driving branch performance, customer relationship growth, and operational excellence. The role demands a hands-on leader who balances customer engagement, frontline coaching, community involvement, and strict adherence to Woodforest’s Core Values.

Responsibilities include partnering with the Branch Manager on growth, guiding sales initiatives, coaching staff, and ensuring consistent service