Assistant Branch Manager

Woodforest National Bank; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Woodforest National Bank is seeking an Assistant Branch Manager in Cleveland, OH to support the Branch Manager in driving branch performance, customer relationship growth, and operational excellence. You will coach team members and model the Woodforest Experience while balancing customer engagement with operations.

The role emphasizes ownership mindset, frontline coaching, community involvement, and adherence to Woodforest’s core values of Ownership, Service, Community, and Integrity in daily

Qualifications

• Hands-on leadership and coaching abilities.
• Experience driving sales and customer referrals in a branch setting.
• Strong compliance mindset with attention to cash controls.

Responsibilities

• Partner with Branch Manager to run the branch with a business-owner mindset and support growth.
• Drive sales goals through proactive customer engagement, referrals, and marketing.
• Support branch operations by ensuring policies and audits are followed and cash controls are maintained.
• Deliver Woodforest Experience with strong customer presence in the branch.

Job description

Job Description - Assistant Branch Manager (075858)

Your Future Starts Here!

Assistant Branch Manager - 075858

Description

As an Assistant Branch Manager at Woodforest National Bank, you are a key leader supporting the Branch Manager in driving branch performance, customer relationship growth, and operational excellence. You will operate with an ownership mindset, helping to execute retail sales and marketing strategies, coach team members, and ensure consistent delivery of the Woodforest Experience.

This role requires a hands-on leader who balances customer engagement, frontline coaching, community involvement, and operational discipline—while modeling Woodforest’s Core Values of Ownership, Service, Community, and Integrity every day.

Key Responsibilities

Ownership

• · Partner with the Branch Manager to operate the branch with a business-owner mindset, supporting retail growth, deposit performance, and customer acquisition.
• · Drive individual and team contribution to branch sales goals through proactive customer engagements, referrals, and marketing efforts.
• · Support branch operations by ensuring compliance with policies, procedures, audits, and cash controls while modeling accountability and attention to detail.

Service

• · Deliver the Woodforest Experience by maintaining a strong personal presence in the branch, engaging customers