Assistant Branch Manager: Lead Branch Ops & Member Service

Lebanon Federal Credit Union; Pennsylvania; Presencial; USD 48 000 - 72 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401k with employer match

Employee loan discount

Resumo da oferta

Lebanon Federal Credit Union in Pennsylvania is seeking an Assistant Branch Manager to support the branch manager and lead frontline staff in delivering quality member service and smooth daily operations.

You will oversee account transactions, loans, and new accounts, ensuring adherence to policies while modeling our core values and guiding staff toward cross-selling and exceptional member experiences.

Qualificações

• Bachelor’s degree in business management or 3–5 years’ experience in a financial institution.
• Leadership and supervisory skills fostering teamwork and communication.
• Strong problem-solving abilities and customer-centric mindset.

Responsabilidades

• Assist the Branch Manager with operations and staffing as needed.
• Support branch security, cash handling, and compliance processes.
• Serve as a loan officer with delegated authority and handle teller duties when required.
• Maintain cross-selling focus and resolve member account issues.
• Act as Branch Manager in the manager’s absence and participate in community events.

Conhecimentos

Leadership and supervisory skills

Strong problem-solving skills

Effective presentation and public-spea

Multitasking and prioritization

Formação académica

Bachelor’s degree in business management

Descrição da oferta de emprego

Lebanon Federal Credit Union in Pennsylvania is seeking an Assistant Branch Manager to support the branch manager and lead frontline staff in delivering quality member service and smooth daily operations.

You will oversee account transactions, loans, and new accounts, ensuring adherence to policies while modeling our core values and guiding staff toward cross-selling and exceptional member experiences.