Assistant Branch Manager

Lebanon Federal Credit Union; Pennsylvania; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401k with employer match

Employee loan discount

Job summary

Lebanon Federal Credit Union in Pennsylvania is seeking an Assistant Branch Manager to support the branch manager and lead frontline staff in delivering quality member service and smooth daily operations.

You will oversee account transactions, loans, and new accounts, ensuring adherence to policies while modeling our core values and guiding staff toward cross-selling and exceptional member experiences.

Qualifications

• Bachelor’s degree in business management or 3–5 years’ experience in a financial institution.
• Leadership and supervisory skills fostering teamwork and communication.
• Strong problem-solving abilities and customer-centric mindset.

Responsibilities

• Assist the Branch Manager with operations and staffing as needed.
• Support branch security, cash handling, and compliance processes.
• Serve as a loan officer with delegated authority and handle teller duties when required.
• Maintain cross-selling focus and resolve member account issues.
• Act as Branch Manager in the manager’s absence and participate in community events.

Skills

Leadership and supervisory skills

Strong problem-solving skills

Effective presentation and public-spea

Multitasking and prioritization

Education

Bachelor’s degree in business management

Job description

Company Overview

Lebanon Federal Credit Unionis a financial cooperative drivento enrich our community's lives. We arededicated and connected to our communityand committed to excellence in member service and product offerings. We strive to strike a balance between the needs of the individual member, membership, and our employees.

Job Summary

LFCU is looking for an enthusiastic, positive, friendly, and high-energy person to be an Assistant Branch Manager at one of our Lebanon locations. Assist the branch manager with the overall operation of the credit union branch. Assume responsibility for the branch when the Branch Manager is absent. Guide and managing the branch office in providing quality service to new and existing members in account transactions, loan applications and new accounts. Lead staff by exemplifying Core Values. Solve problems within established policies and guidelines

Responsibilities and Duties:

• Assist the Branch Manager with the operations of the branch. May include scheduling staff, answering questions on products and services, policies and procedures, or rules and regulations.
• Assist Branch Manager with branch security at all levels to include open/close of the facility, vault, and safe deposit.
• Apply policies and procedures for the branch.
• May function as a teller or MSS on an as-needed basis, filling in for peak schedules or for an absence or shortage on the teller line.
• May function as a head teller in scheduling, ordering cash, balancing, etc.
• Function as a loan officer with an assigned level of authority.
• Assist staff or members in solving account problems.
• Maintain a cross-selling environment within the branch.
• Function as Branch Manager in the absence of that person.
• Performs random audits for accuracy in the Teller Service area.
• Supports business development efforts through active participation in community and credit union events.

Qualifications and Skills

• Bachelor’s degree in business management or 3-5 years’ experience in a financial institution.
• Must possess leadership and supervisory skills that foster a team-oriented environment through effective bidirectional communication.
• Must possess strong problem-solving skills.
• Ability to effectively present information and respond to questions from groups of managers, clients, members, and the public.
• Ability to prioritize and manage multifunctional tasks.

Benefits and Perks

• Benefits for full-time employees at LFCU include paid holidays, paid time off, health insurance, dental insurance, vision insurance, paid short-term and long-term disability insurance, paid life insurance, 401k program with employer match, and an employee loan discount.