Assistant Branch Manager - Grow Team & Community Impact

Arbor Financial Credit Union; Michigan; Hybrid; USD 57,090,000 - 77,239,000; Full time

Benefits offered by this job

Paid time off

401(k) with match

Health insurance

HSA

Tuition reimbursement

Loan/mortgage discounts

Job summary

Arbor Financial Credit Union in Caledonia, MI is seeking an Assistant Branch Manager to lead a small team, support daily branch operations, and help grow our Grand Rapids region presence. The role emphasizes customer service excellence and community engagement, with guidance for shift leadership and accountability for results.

Starting pay is $23.44/hour, and the position offers a professional environment with opportunities for development and advancement, Monday–Friday with occasional half-day

Qualifications

• 2–3 years of retail management or people leadership experience.
• Strong customer service orientation and problem-solving skills.
• Comfort with financial products, systems, and confidential information.

Responsibilities

• Assist members with accounts and consumer loans, and resolve issues.
• Mentor a small team and support daily branch operations.
• Ensure compliance with policies, procedures and regulations; represent Arbor in community events.

Skills

Leadership

Customer service

Team mentoring

Cash handling

Communication

Relationship building

Education

High School Diploma or equivalent

Job description

Arbor Financial Credit Union in Caledonia, MI is seeking an Assistant Branch Manager to lead a small team, support daily branch operations, and help grow our Grand Rapids region presence. The role emphasizes customer service excellence and community engagement, with guidance for shift leadership and accountability for results.

Starting pay is $23.44/hour, and the position offers a professional environment with opportunities for development and advancement, Monday–Friday with occasional half-day