Assistant Manager Financial Services - Selden

Teachers Federal Credit Union; Selden (NY); On-site; USD 39,261 - 47,045; Full time

Benefits offered by this job

Quarterly retail performance incentive

401(k) company contribution

Tuition reimbursement

100% coverage of Dental & Vision premium

Employee loan discounts

Job summary

A leading financial institution is seeking an Assistant Manager to assist in daily operations at a retail branch in Selden. Responsibilities include supervising staff, promoting products, and ensuring excellent member service. Applicants must have a high school diploma and at least three years of branch banking experience. Additional skills in Microsoft Office and the ability to obtain notary status are required. Benefits include a competitive salary of $28.50 to $34.15 per hour, PTO, and a 401(k) plan.

Qualifications

• Minimum of three years branch banking experience required.
• Commissioned notary or able to obtain a notary commission in the state within six months.
• Microsoft Word and Excel skills required.

Responsibilities

• Assists the branch manager in daily operations.
• Supervises branch during manager’s absence.
• Coaches staff to track sales goals and provides training.

Skills

Branch banking experience

Microsoft Word

Microsoft Excel

Spanish language

Education

High School Diploma

Job description

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Summary

The Assistant Manager is responsible for assisting the branch manager in the daily operations of a retail Credit Union branch office that develops and grows member relationships, promotes products and services, and delivers efficient operations.

Education and/or Experience

• High School Diploma required
• Minimum of three years branch banking experience required as an individual contributor
• Microsoft Word and Excel skills required
• Commissioned notary or able to obtain a notary commission in the state within six months of starting in the role required
• Spanish language skills preferred

Job Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities
• Assumes responsibility for the supervision of the branch office during the manager’s absence
• Coaches staff to cross‑sell and track achievement against sales goals, and provides training on sales techniques
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch
• Resolves member or operational issues
• Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition
• Ensures members receive optimal service and monitors/adheres to operational controls
• Utilizes various systems to access financial and production reports to assess branch performance and make business decisions to promote profitability as well as the achievement of goals
• Ensures compliance with Teachers policies and procedures
• Performs all duties inherent in the role of a supervisor
• Performs other duties as needed upon request by immediate supervisor

Benefits Of Joining The Teachers Team

• This position is eligible for our quarterly retail performance incentive program. Employees in non‑commission roles may also receive an annual discretionary bonus.
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full‑time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $28.50 to $34.15 an hour. Eligible for quarterly incentive cash opportunity. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.