Assistant Branch Manager

TruMark Financial Credit Union; Springfield Township (Delaware County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

Career growth

Health & retirement benefits

Paid time off

Job summary

TruMark Financial Credit Union in Springfield, PA is seeking an Assistant Branch Manager to lead daily branch operations and deliver outstanding member service. You'll coach staff, ensure compliance, drive sales, and collaborate with regional teams to promote community involvement and financial wellness for members.

This role demands hands-on leadership and the ability to train and motivate a diverse team. We offer growth opportunities and a comprehensive benefits package, including health and

Qualifications

• Associate’s degree or equivalent experience required.
• 3+ years in a branch or equivalent financial institution role, preferably with supervisory experience.
• Strong communication and organizational skills; detail-oriented and able to multitask.

Responsibilities

• Act as Branch Manager in their absence, ensuring smooth operations.
• Coach, train, and mentor branch personnel in service, sales, and operations.
• Ensure operational integrity, compliance, and physical security of the branch.
• Create a team environment to deliver superior member experiences.
• Partner with Field Representatives to address and resolve audit issues.
• Proactively generate business through community outreach and in-branch promotions.
• Use sound business judgment to analyze loan applications and make recommendations.
• Assist with staffing, scheduling, and ensuring adequate service coverage.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking under pressure

Conflict resolution skills

Education

Associate’s degree or equivalent experience

Job description

Location: 1141 Baltimore Pike Springfield, PA, 19064

Employment Type:Full-Time

Join Our Team and Make a Difference!

Looking for a workplace that values your growth, supports your goals, and makes a real impact? At Trumark, we’re not just about banking—we’re about building a better future for our members and our team.

When you join us, you’ll enjoy:

• Flexibility & Balance: We get it—life is busy. We offer flexible schedules and time off so you can thrive at work and in life.
• Opportunities to Grow: From day one, we invest in your career with training, development, and room to advance.
• Benefits That Matter: Health, dental, vision, a 401(k) with matching, and even paid time off—because we care about you.
• A Chance to Give Back: Be part of something bigger by helping our members and communities achieve their goals.

What You’ll Do

As an Assistant Branch Manager, you’ll play a vital role in our members' financial journeys:

• Act as Branch Manager in their absence, ensuring smooth operations.
• Coach, train, and mentor branch personnel in service, sales, and operations.
• Ensure operational integrity, compliance, and physical security of the branch.
• Create a team environment to deliver superior member experiences.
• Partner with Field Representatives to address and resolve audit issues.
• Proactively generate business through community outreach and in-branch promotions.
• Use sound business judgment to analyze loan applications and make recommendations.
• Assist with staffing, scheduling, and ensuring adequate service coverage.

What You Bring to the Table

• Education: Associate’s degree or equivalent experience required.
• Experience: 3+ years in a branch or equivalent financial institution role, preferably with supervisory experience.
• Skills:
  • Strong communication and organizational skills.
  • Attention to detail with the ability to multitask under pressure.
  • Intermediate knowledge of word processing and spreadsheet applications.
  • Excellent technical aptitude and conflict resolution skills.
• Availability: Flexibility to work evenings, weekends, or as needed.

References: Please be aware that candidates may be asked to schedule reference calls as part of the employment consideration process.

We strive to keep you informed throughout the process and appreciate your time and effort!