Assistant Banquet Manager

Hilton Charlotte University Place; Charlotte (NC); On-site; USD 50,000; Full time

Job summary

An established industry player is seeking an Assistant Banquet Manager to join their team in a vibrant lakeside hotel. This role is crucial for ensuring the smooth operation of events, from planning to execution, while maintaining high standards of service. If you have a passion for food and beverage and enjoy working in a dynamic environment, this position offers a fantastic opportunity to showcase your skills. Join a team dedicated to creating memorable experiences for guests and thrive in a supportive and engaging atmosphere.

Qualifications

• 2-3 years of experience in hotel banquets preferred.
• Strong organizational and time management skills.

Responsibilities

• Assist in leading the event services team for superior service.
• Ensure proper set-up and breakdown of all events.
• Maintain communication with event contacts for service excellence.

Skills

Organizational Skills

Time Management

Team Leadership

Job description

Hilton Charlotte University Place • Charlotte , NC , US

Posted 2 months ago

Description

The Hilton Charlotte University Place is currently hiring an Assistant Banquet Manager. Responsible for assisting the Banquet Manager in leading the operations of the event services team to ensure superior quality of service and room arrangement for all meetings and events. If you love all things food & beverage, this is for you. Apply today to join our beautiful hotel and help us execute the best events in Charlotte.

Responsibilities

• Participates in the training, scheduling, and management of all department team members
• Directs the proper set-up and breakdown of all events
• Ensures team member and guest safety in the set-up and arrangement of events
• Assists in the set-up, service, and breakdown of events as business needs and staff levels dictate
• Works closely with the Culinary team to ensure proper meal counts and scheduling of staff
• Directs the proper service of food and beverage in accordance with contractual agreements
• Participates in the conducting of pre-event meetings with staff to ensure proper service
• Greets and maintains communication with the event contact before and throughout the event to ensure service and all other arrangements meet/exceed expectations
• Completes final billing and ensures payments are processed in accordance with company policy/procedures
• Maintains cleanliness of all event spaces, service areas, and equipment
• Directs and ensures the proper handling, usage, and storage of all banquet equipment and supplies
• Fills in for the Banquet Manager in his/her absence
• Ensures team members adhere to property uniform standards
• Maintains constant communication with fellow leadership
• Carries out supervisory responsibilities according to company policies and procedures and applicable regulations, including, but not limited to, training, planning, assigning/directing work, rewarding/disciplining team members, and addressing complaints/solving problems
• Complete all required event/shift reports
• Perform duties with the ability to lift/carry/move up to 50 pounds regularly
• Perform other duties as assigned by management

Qualifications

• Hotel Banquets: 2-3 years (preferred)
• Organized and strong time management skills

Compensation

$50,000 year

About Hilton Charlotte University Place

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!