Assistant Banking Center Manager - 104th & Penn

Socket.dev; Oklahoma; On-site; USD 48,000 - 64,000; Full time

Job summary

MidFirst Bank is seeking an Assistant Banking Center Manager to support daily operations, lead a team of sales and service professionals, and drive sales goals while delivering exceptional customer service.

You will oversee loan applications, customer deposits, and product recommendations; build lasting relationships, supervise staff, ensure compliance and security, and coordinate scheduling and coaching to maintain high performance.

Qualifications

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; banking experience preferred.
• Supervisory abilities and leadership skills, with conflict resolution capabilities.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel).
• Willingness to obtain Notary license at the bank's expense.
• Availability to work weekends and extended hours as required.

Responsibilities

• Oversee operational functions of the banking center and coach staff.
• Process loan applications and customer financial transactions; open new accounts.
• Develop relationships to uncover and satisfy customer needs with banking products.
• Generate sales leads through community outreach and partnerships.
• Ensure regulatory compliance, internal controls, and high customer service standards.
• Enforce security procedures for opening and closing procedures.
• Supervise scheduling, training, time cards, and performance evaluations.

Skills

Sales experience

Supervisory abilities

Microsoft Word

Microsoft Outlook

Microsoft Excel

Bilingual English/Spanish

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.

Duties will include, but are not limited to, the following:

• Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed)
• Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
• Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships
• Respond to customer inquiries and concerns to create positive solutions/outcomes
• Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities
• Ensure security measures are adhered to regarding opening and closing procedures
• Friendly, outgoing, assertive, confident, and enthusiastic personality
• Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations

Required Skills:

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
• Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position.
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense.
• Availability to work weekends and/or extended hours as required.
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Preferred Skills:

• Extensive knowledge and familiarity of banking products and services
• Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment.

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations:

• Monday - Fridayfrom 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m.(Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.