Assistant Banking Center Manager - 104th & Penn

MidFirst Bank; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

MidFirst Bank in Oklahoma City is seeking an Assistant Banking Center Manager to assist the Banking Center Manager in daily operations and lead a team of sales and service professionals to meet sales goals while delivering exceptional service to customers.

You will supervise staff, coach, and schedule, processing loan applications, opening new accounts, and promoting banking products. Strong relationship-building and community outreach will help drive new business and referrals.

Qualifications

• Minimum 3 years sales in incentive/relational environment; banking exp preferred.
• Supervisory skills with ability to coach and evaluate staff.
• Notary current or willing to become one.
• Weekend availability and flexible hours.
• Proficiency in Microsoft Office (Word/Outlook/Excel).

Responsibilities

• Oversee operation of the banking center and support staff.
• Process loan applications and customer transactions; open new accounts; sell banking products.
• Build relationships to uncover customer needs and cross-sell products.
• Generate sales leads through community outreach and develop business partners.
• Respond to customer inquiries and ensure positive solutions.
• Ensure audit/compliance procedures and security measures are followed; complete training.
• Supervise staff through coaching, scheduling, training, and evaluations.

Skills

Sales experience

Leadership

Sales participation

Notary

Weekend availability

MS Office

Education

High School Diploma

Job description

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.

Duties will include, but are not limited to, the following:

• Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed)
• Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
• Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships
• Respond to customer inquiries and concerns to create positive solutions/outcomes
• Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; Ensure completion of regulatory compliance and training specific to sales and service responsibilities
• Ensure security measures are adhered to regarding opening and closing procedures
• Friendly, outgoing, assertive, confident, and enthusiastic personality
• Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations

Required Skills:

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
• Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position.
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense.
• Availability to work weekends and/or extended hours as required.
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Preferred Skills:

• Extensive knowledge and familiarity of banking products and services
• Bilingual (fluent verbal and written English/Spanish) skills; Sales management experience within a retail banking environment.

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations:

• Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.

Qualifications

Education

High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.