Personal Banker Associate

MidFirst Bank; Denver (CO); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid holidays and vacation

401(k) plan

Job summary

MidFirst Bank in Denver seeks a motivated Teller and Personal Banker who can efficiently process customer transactions and deepen relationships by selling products and services to customers. Responsibilities include greeting customers, processing transactions accurately, opening deposit accounts, taking loan applications, and providing high quality service while achieving sales goals.

Ideal candidates demonstrate strong communication, attention to detail, teamwork, and the ability to generate

Qualifications

• Minimum of one year successful sales experience in an incentive-driven environment.
• Minimum of 6 months of cash handling experience in a retail sales environment or banking experience.
• Excellent client-service and written/oral communication skills.
• Ability to generate new business through optimizing sales opportunities with existing and walk-in customers.

Responsibilities

• Greeting customers and creating a welcoming, customer-focused environment.
• Processing customer transactions efficiently and accurately with a balanced cash drawer and internal controls.
• Selling financial products (e.g. Credit Cards, CDs, IRAs, Loans) and deepening relationships.
• Opening deposit accounts and taking loan applications.
• Responding to customer inquiries and providing positive solutions.
• Recognizing and referring cross-sell opportunities.
• Performing daily/weekly sales reporting.
• Interacting with loan customers for referrals and quoting rates/terms.
• Supporting other banking center staff as needed.

Skills

Sales experience

Cash handling

Client-service skills

Communication

Teamwork

Analytical thinking

Attention to detail

Tools

Microsoft Office

Job description

Banking Center Hours are Monday through Friday, 8:00 AM to 5:00 PM.

This position has responsibilities as both a Teller and a Personal Banker. The ideal candidate must efficiently process a variety of customer transactions, generate business and deepen relationships by selling products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting other banking center staff as needed. Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment.
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures.
• Selling financial products (e.g. Credit Cards, CD's IRA's, Loans).
• Opening deposit accounts and taking loan applications.
• Responding to customer inquiries and concerns and creating positive solutions.
• Recognizing and referring cross-sell opportunities.
• Performing daily/weekly sales reporting.
• Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers.
• Quoting rates, terms and programs for loan customer requests.
• Supporting other sales associates as needed.

*This list includes the current primary responsibilities of this position. It is not intended to be all- inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Salary Range: $17.71 - $26.84. This position is non-exempt. Benefits: We offer a comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan. Hours of paid leave may vary based on position. Compensation may vary based on applicant’s experience and education. Certain positions may qualify for additional compensation in the form of incentives or bonuses; and certain positions may qualify for additional compensation for particular shifts worked or for bilingual language skills. Ideally this position will be filled by December 31, 2026. If the position hasn't been filled, the date may be extended.

Requirements

• Minimum of one year successful sales experience in an incentive-driven environment or an environment with defined goals and accountabilities which you met or exceeded.
• Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience.
• Excellent client-service skills, including oral and written communication with exceptional influencing skills.
• Ability to generate new business through optimizing sales opportunities with existing and walk-in customers.
• Entrepreneurial, ownership-oriented mindset
• Careful attention to detail and strong organizational skills.
• Ability to work effectively as a team member and with customers.
• Strong analytical and problem solving skills and the ability to derive innovative solutions.
• Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers.
• Strong work ethic and high integrity.
• Strong computer skills.
• Friendly, outgoing, assertive, confident, and enthusiastic personality.

Preferred Skills:

• Bilingual (fluent verbal and written Spanish) skills
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements:

This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.