Assistant Banking Center Manager - Edmond (15th & I-35)

MidFirst Bank; Edmond (OK); On-site; USD 48,000 - 64,000; Full time

Job summary

MidFirst Bank in Edmond, OK is seeking an Assistant Banking Center Manager to support the Banking Center Manager in daily operations and lead a team of sales and service professionals. You will help meet sales goals and deliver valued service to customers while developing new business and expanding current relationships.

The role requires weekend availability, supervisory responsibilities, and proficiency with Microsoft Office tools.

Qualifications

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; banking experience preferred.
• Supervisory abilities including leadership, decision making, and conflict resolution.
• Must have a Notary or be willing to become one at the Bank's expense.

Responsibilities

• Oversee operational functions of the banking center and support staff.
• Process loan applications and customer transactions; open new accounts and sell banking products.
• Build and maintain customer relationships to uncover needs and sell financial products.
• Generate sales leads through community outreach and develop business partners.
• Address customer inquiries to create positive solutions and ensure customer service excellence.
• Adhere to audit/compliance procedures and complete training for sales/service responsibilities.
• Ensure security procedures are followed during opening and closing operations.
• Supervisory duties include coaching, scheduling, training, and performance evaluations.

Skills

Sales experience

Supervisory abilities

Notary

Microsoft Office

Bilingual English/Spanish

Education

High School

Tools

Microsoft Office

Job description

Description

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center as well as provide leadership to a team of sales and service professionals to meet and exceed sales goals and provide valued service to customers. This position is also responsible for a variety of duties focused on the development of new business, as well as retaining and expanding current relationships with customers.

Responsibilities

Duties will include, but are not limited to, the following:

• Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed)
• Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
• Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships
• Respond to customer inquiries and concerns to create positive solutions/outcomes
• Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service; ensure completion of regulatory compliance and training specific to sales and service responsibilities
• Ensure security measures are adhered to regarding opening and closing procedures
• Friendly, outgoing, assertive, confident, and enthusiastic personality
• Supervisory duties will include, but be not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations

Required Skills

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals. Previous banking experience is preferred.
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
• Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position.
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank's expense.
• Availability to work weekends and/or extended hours as required.
• Proficient with all Microsoft applications (Word, Outlook, Excel, etc.)

Preferred Skills

• Extensive knowledge and familiarity of banking products and services
• Bilingual (fluent verbal and written English/Spanish) skills; sales management experience within a retail banking environment.

Physical Requirements

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operations

• Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours.

Qualifications

Education

High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

In accordance with federal employment laws, this employer provides equal opportunity. For further information, please review the Know Your Rights notice from the Department of Labor.