Personal Banker - 7th & Thunderbird

MidFirst Business Credit, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

MidFirst Banking Center in Phoenix is seeking a Personal Banker to generate business and deepen customer relationships by promoting banking products and services. You will provide high quality service while meeting sales goals and supporting branch staff.

Responsibilities include greeting customers, opening deposit accounts, processing loan applications, and expanding relationships through referrals. A customer-focused, team player with cash handling experience is ideal.

Qualifications

• Minimum of one year sales experience in an incentive-driven or relational selling environment.
• Minimum of 6 months of cash handling experience in a retail sales environment.
• Ability to generate referrals including making on-site visits with local businesses.
• Ability to work effectively as a team member and with customers.

Responsibilities

• Greet customers and facilitate a welcoming environment.
• Provide extraordinary customer service while achieving goals and supporting banking center staff.
• Build and maintain relationships to identify financial products meeting customer needs.
• Promote financial products and services to customers.
• Open deposit accounts and take loan applications; process consumer loan/credit line requests.
• Process customer transactions accurately in a fast-paced environment with cash drawer controls.
• Generate new business and expand relationships through networking and Centers of Influence.
• Respond to inquiries and concerns with positive solutions.
• Support other employees as needed.

Skills

Sales experience

Cash handling

Referral generation

Teamwork

Notary

Integrity

Microsoft Office

Bi-lingual Spanish

Tools

Microsoft Office

Job description

The Personal Banker is responsible for generating business and deepening relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.

Duties will include, but are not limited to, the following:

• Greet customers and facilitate a welcoming and customer- focused environment
• Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed
• Build and maintain relationships with customers to help identify financial products and services that meet their needs
• Promote financial products and services
• Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers
• Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures
• Generate new business and expand relationships with current customers through networking and Centers of Influence
• Respond to customer inquiries and concerns and create positive solutions
• Support other employees as needed

Required Skills:

• Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
• Minimum of 6 months of cash handling experience in a retail sales environment
• Ability to generate referrals including making on-site visits with local businesses
• Ability to work effectively as a team member and with customers.
• Strong work ethic and high integrity
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
• Friendly, outgoing, assertive, confident, and enthusiastic personality
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense

Preferred Skills:

• Successful sales record in a retail banking environment; with knowledge of bank services and products.
• Bilingual (fluent verbal and written Spanish) skills

Physical Requirements:

This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

MidFirst Banking Center Hours of Operation:

• Standard Hours:Monday - Fridayfrom 9:00 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m
• Shift differential is available for certain hours - $5/hr for Monday through Friday from 5:00 p.m. - 6:00 p.m., Saturday's from 12:00 p.m. - 1:00 p.m.
• Candidates must be available to work weekend hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.