Assistant Athletics Director, Ticketing & Revenue Strategy

Villanova University; Rosemont (PA); On-site; USD 73,000 - 95,000; Full time

Job summary

Villanova University is seeking an Assistant Athletics Director for Ticket Operations in Villanova, PA. The role oversees day-to-day ticket office activities, including processing season and single-game tickets, reporting, and delivering excellent customer and donor service.

You will lead staff, drive revenue, maintain the database, coordinate with marketing, and manage vendor relationships. A Bachelor's degree and 5+ years in ticket operations are required, with strong communication,

Qualifications

• Bachelor's degree required.
• 5+ years of ticket operations experience.
• Excellent verbal and written communication and organizational skills.
• Strong analytical skills and understanding of accounting principles.
• Proficiency with Paciolan or similar ticketing system.

Responsibilities

• Overssee ticket operations, staff, and reporting for season and single-game events.
• Lead initiatives to maximize revenue and customer experience.
• Maintain and audit ticketing data and generate NCAA/internal reports.
• Coordinate with marketing, technology services, and third-party vendors.
• Ensure compliance with policies and collaborate with other offices.

Skills

Verbal and written communication

Organization

Customer service

Analytical skills

Accounting principles

Education

Bachelor's degree

Tools

Paciolan

Job description

Villanova University is seeking an Assistant Athletics Director for Ticket Operations in Villanova, PA. The role oversees day-to-day ticket office activities, including processing season and single-game tickets, reporting, and delivering excellent customer and donor service.

You will lead staff, drive revenue, maintain the database, coordinate with marketing, and manage vendor relationships. A Bachelor's degree and 5+ years in ticket operations are required, with strong communication,