Asset & Title Collections Specialist

Northwest Bank; Columbus (OH); On-site; USD 52,000 - 74,000; Full time

Job summary

Northwest Bank is seeking a Title & Other Asset Collector to manage past-due accounts on title and asset loans, protect company assets, and mitigate losses through disciplined collections.

You will develop repayment plans, coordinate with branch offices and legal teams, review documentation for accuracy, and ensure compliance with applicable laws and Northwest policies while striving for timely resolutions.

Qualifications

• High School Diploma or equivalent preferred.
• 3–5 years customer service/administrative experience preferred.
• Demonstrated skills in problem solving, communication, financial analysis, and understanding of fair collections practices.

Responsibilities

• Develop use of Signature, collection system, and Nautilus.
• Identify and resolve Branch office collection issues.
• Prepare loan modification and repayment plans.
• Negotiate payment agreements and monitor progress.
• Coordinate collection efforts with offices and departments.
• Review documentation for data integrity.
• Ensure compliance with policies, and federal/state regulations.

Skills

Customer service

Administrative experience

Problem solving

Communication

Financial analysis

Fair collections practices

Education

High School Diploma or equivalent

Job description

Northwest Bank is seeking a Title & Other Asset Collector to manage past-due accounts on title and asset loans, protect company assets, and mitigate losses through disciplined collections.

You will develop repayment plans, coordinate with branch offices and legal teams, review documentation for accuracy, and ensure compliance with applicable laws and Northwest policies while striving for timely resolutions.