Asset & Title Collections Specialist

Northwest Bank; Bellevue (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

Northwest Bank is seeking a Title & Other Asset Collector in Bellevue, PA to manage past-due accounts on title and asset loans. The role focuses on reducing delinquency, protecting company assets, and developing customer relations to secure payments.

Responsibilities include preparing repayment plans, coordinating with branches, and ensuring compliance with regulations. A 3–5 year background in collections or customer service is preferred.

Qualifications

• 3-5 years customer service / administrative experience preferred
• Demonstrated skills in problem solving, communication, financial analysis
• Knowledge of fair collections practices

Responsibilities

• Develop use of collection systems and phone software
• Identify and resolve branch collection issues
• Prepare loan modification and repayment plans
• Coordinate collection efforts with offices and departments
• Negotiate payment agreements and monitor progress
• Ensure compliance with Northwest's policies and regulations

Skills

Customer service

Collections experience

Problem solving

Communication skills

Financial analysis

Education

High School Diploma or equivalent

Tools

Microsoft Office

Loan systems

Job description

Northwest Bank is seeking a Title & Other Asset Collector in Bellevue, PA to manage past-due accounts on title and asset loans. The role focuses on reducing delinquency, protecting company assets, and developing customer relations to secure payments.

Responsibilities include preparing repayment plans, coordinating with branches, and ensuring compliance with regulations. A 3–5 year background in collections or customer service is preferred.