Asset Recovery & Title Collections Specialist

Northwest; Columbus (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Northwest is seeking a Title & Other Asset Collector in Columbus, OH to manage past-due accounts on title and asset loans. You will control delinquency, protect company assets, and work with borrowers to secure payment while coordinating with insurance, repossession, and legal actions as needed.

The ideal candidate has 3–5 years in customer service or administrative roles, strong problem solving and communication skills, and knowledge of fair collections practices.

Qualifications

• 3 - 5 years customer service / administrative experience preferred
• Demonstrated skills in problem solving, communication, financial analysis
• Knowledge of fair collections practices

Responsibilities

• Develop use of collection systems and tools to recover past-due accounts
• Coordinate with branches and recovery departments to maximize recoveries
• Negotiate payment agreements and modify repayment plans as needed
• Monitor delinquency and prepare departmental reports
• Ensure compliance with policies and federal/state regulations

Skills

Customer service

Administrative experience

Problem solving

Communication

Financial analysis

Fair collections practices

Education

High school diploma

Tools

Microsoft Office

Job description

Northwest is seeking a Title & Other Asset Collector in Columbus, OH to manage past-due accounts on title and asset loans. You will control delinquency, protect company assets, and work with borrowers to secure payment while coordinating with insurance, repossession, and legal actions as needed.

The ideal candidate has 3–5 years in customer service or administrative roles, strong problem solving and communication skills, and knowledge of fair collections practices.