Asset Protection & Loss Prevention Specialist

Lowe's; Indianapolis (IN); Presencial; USD 52 000 - 85 000; Tempo integral

Resumo da oferta

Lowe's Companies, Inc. is seeking a dedicated Loss Prevention professional at our Indianapolis-area store. The role focuses on coaching associates on shrink awareness, theft deterrence, and customer service excellence while partnering with leadership to analyze trends and implement action plans.

You will monitor security measures, conduct investigations, and support law enforcement as needed. The ideal candidate will have a high school diploma or GED and be prepared to obtain any required state

Qualificações

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• If the state or local municipality requires a salesperson license, obtain licensure or pass the exam within sixty days of starting.

Responsabilidades

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Descrição da oferta de emprego

Lowe's Companies, Inc. is seeking a dedicated Loss Prevention professional at our Indianapolis-area store. The role focuses on coaching associates on shrink awareness, theft deterrence, and customer service excellence while partnering with leadership to analyze trends and implement action plans.

You will monitor security measures, conduct investigations, and support law enforcement as needed. The ideal candidate will have a high school diploma or GED and be prepared to obtain any required state