Retail Loss Prevention & Safety Specialist

Lowe's Companies, Inc.; Pasadena (TX); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

Lowe's Companies, Inc. is seeking a Loss Prevention professional in Pasadena, TX to coach associates in shrink awareness and theft deterrence while leading customer service initiatives. The role involves partnering with AP leadership, monitoring security, and supporting law enforcement as needed.

Applicants should have a high school diploma or GED, and may need a state license within 60 days. Strong investigative skills and CCTV/EAS experience are preferred.

Qualifikationen

• High school diploma or GED is required.
• If required by state/local jurisdiction, must be licensed or pass licensing exam within 60 days.

Aufgaben

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Kenntnisse

Theft deterrence

Loss prevention

Investigations

Ausbildung

High school diploma or GED

Salesperson license (60 days)

Tools

CCTV

EAS

Jobbeschreibung

Lowe's Companies, Inc. is seeking a Loss Prevention professional in Pasadena, TX to coach associates in shrink awareness and theft deterrence while leading customer service initiatives. The role involves partnering with AP leadership, monitoring security, and supporting law enforcement as needed.

Applicants should have a high school diploma or GED, and may need a state license within 60 days. Strong investigative skills and CCTV/EAS experience are preferred.