Asset Protection & Loss Prevention Lead

Lowe's Companies, Inc.; Cookeville (TN); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Lowe's Companies, Inc. is seeking a Loss Prevention professional in Cookeville, TN to coach associates on shrink awareness and theft deterrence while maintaining exceptional customer service.

This role partners with Store and AP Leadership to identify theft trends, develop action plans, monitor security, and conduct investigations. The candidate will support law enforcement and ensure a safe store environment.

Qualifications

• High school diploma or GED; equivalent experience may be considered.
• State or local salesperson license may be required within 60 days of start.
• Preferred: associate degrees in Psychology or Criminal Justice and security experience.

Responsabilités

• Coach and train associates and leaders on shrink awareness and theft deterrence.
• Partner with Store and AP Leadership to identify theft trends and develop action plans.
• Deliver SMART customer service and ensure resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring areas.
• Monitor activity through surveillance and reporting to detect theft and policy violations.
• Conduct external theft apprehensions and interviews per laws and policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures and respond to EAS and alarm triggers.
• Provide feedback on audits and minimize shrink and operational risk.
• Respond effectively to potentially violent situations; ensure safety.
• This role may be assigned additional duties as needed.

Connaissances

Shrink awareness

Theft deterrence

Customer service

Surveillance

Investigations

Policy compliance

Risk assessment

Formation

High school diploma or GED

Associate degree in Psychology

Associate degree in Criminal Justice

Outils

CCTV

EAS

Access control systems

Description du poste

Lowe's Companies, Inc. is seeking a Loss Prevention professional in Cookeville, TN to coach associates on shrink awareness and theft deterrence while maintaining exceptional customer service.

This role partners with Store and AP Leadership to identify theft trends, develop action plans, monitor security, and conduct investigations. The candidate will support law enforcement and ensure a safe store environment.