Asset Protection & Loss Prevention Coach

Lowe's Home Centers, LLC; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a Loss Prevention professional to protect assets and ensure a safe store environment. You will coach associates, analyze theft trends, and coordinate with leadership to implement prevention strategies across locations.

Role requires experience with surveillance systems, external/internal investigations, and knowledge of EAS. Strong communication and decision-making are essential as you support safety initiatives and incident response.

Qualifications

• Must have a high school diploma or GED; equivalent experience considered.
• If required by state/local law, must obtain a salesperson license or pass exam within 60 days of starting.

Responsibilities

• Coach associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Identify theft trends with leadership and promote awareness initiatives.
• Maintain a safe, secure store environment and monitor access points and high-risk areas.
• Detect theft and policy violations using surveillance and exception-based tools.
• Conduct external theft apprehensions and interviews per laws and policy.
• Investigate criminal activity and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (locks, gates, alarms) and respond to EAS triggers.
• Provide feedback on audit findings and reduce shrink and risk.
• Respond effectively to potentially violent situations and maintain safety.

Skills

Surveillance experience

Theft deterrence

Investigations

Policy compliance

Education

High school diploma or GED

Tools

CCTV

EAS

Job description

Lowe's Home Centers, LLC is seeking a Loss Prevention professional to protect assets and ensure a safe store environment. You will coach associates, analyze theft trends, and coordinate with leadership to implement prevention strategies across locations.

Role requires experience with surveillance systems, external/internal investigations, and knowledge of EAS. Strong communication and decision-making are essential as you support safety initiatives and incident response.