Retail Asset Protection Specialist

Lowe's; Camden (DE); Vor Ort; USD 52.000 - 66.000; Vollzeit

Zusammenfassung

Lowe's Stores is seeking a Loss Prevention professional to lead and train teams in shrink awareness and theft deterrence. The role partners with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.

You will deliver excellent customer service while maintaining a safe store environment and using surveillance tools to detect policy violations. Responsibilities include investigating criminal activity, supporting law enforcement, and coordinating

Qualifikationen

• Experience conducting retail investigations and evidence gathering.
• Knowledge of loss prevention and asset protection practices.
• Familiarity with CCTV and EAS security systems.
• Ability to work with law enforcement and document investigations.

Aufgaben

• Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs.
• Partner with Store and AP Leadership to identify theft trends and develop action plans.
• Deliver SMART customer service and ensure associates have the resources to do the same.
• Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas.
• Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations.
• Conduct external theft apprehensions and interviews in accordance with laws and company policy.
• Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings.
• Assist in internal investigations and provide evidence when needed.
• Validate store security measures (locks, gates, alarms) and respond to EAS and emergency exit triggers.
• Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk.
• Respond effectively to potentially violent situations, ensuring safety and composure.
• This role may be assigned additional duties and responsibilities in support of business needs.

Kenntnisse

Retail investigations

Organized crime experience

Ausbildung

Associate degree Psychology, Criminal Justice

Business, Criminal Justice, Safety, loss prevention / asset protection

National certified training program (e.g., Wicklander-Zuwalski or Reed training)

Professional accreditation (LPQ, LPC) or equivalent experience

Tools

CCTV

EAS

Jobbeschreibung

Lowe's Stores is seeking a Loss Prevention professional to lead and train teams in shrink awareness and theft deterrence. The role partners with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives.

You will deliver excellent customer service while maintaining a safe store environment and using surveillance tools to detect policy violations. Responsibilities include investigating criminal activity, supporting law enforcement, and coordinating