Asset Protection Investigator

JCPenney; Temecula (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney is seeking an Asset Protection professional to observe activity, detect theft, and lead investigations across stores. You will document evidence, conduct interviews, and report findings to AP leadership while ensuring compliance with policy and local laws.

The role requires 1+ years in retail security or equivalent leadership experience, with a High School diploma or higher. Travel to designated stores may be necessary and a valid driver’s license is expected.

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
• High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.
• Must be age 18+.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor.
• Executes required Company investigation routines to identify and resolve theft, and properly documents all stages.
• Conducts external interviews in accordance with local laws and Company policy with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and/or Store leadership.
• Creates and manages records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.
• Based on direction from Asset Protection leadership, collects evidence and/or monitors associate activity during investigations.

Skills

Asset Protection

Security

Leadership

Retail experience

Education

High School diploma

AA/BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney is seeking an Asset Protection professional to observe activity, detect theft, and lead investigations across stores. You will document evidence, conduct interviews, and report findings to AP leadership while ensuring compliance with policy and local laws.

The role requires 1+ years in retail security or equivalent leadership experience, with a High School diploma or higher. Travel to designated stores may be necessary and a valid driver’s license is expected.