Asset Protection Investigator

JCPenney; Orange Park (FL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Employee discount

401(k) with Company match

Medical/dental/vision benefits

Job summary

JCPenney is seeking an Asset Protection professional to observe store activity, detect theft, and collect evidence using CCTV and floor observations. You will execute company investigation routines and document all stages of cases, including external interviews with customers and contractors.

You will report fraud to AP and store leadership and maintain incident records. Role requires interfacing with store leadership, travel to stores as needed, and strong teamwork to maintain safety and

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.
• High School diploma or equivalent work experience; AA/BA/BS in Criminal Justice or Business Management preferred.
• Must be age 18+.

Responsibilities

• Observe activities to detect theft, fraud, or suspicious activity; collect investigative evidence utilizing CCTV and observations from the sales floor.
• Executes required Company investigation routines to identify and resolve theft, and properly documents all stages.
• Conduct external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and infractions of company policy to AP and/or Store leadership.
• Creates and manages records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.

Skills

Retail experience

Leadership experience

Investigations

Education

High School diploma or equivalent

Criminal Justice or Business Management degree

Job description

JCPenney is seeking an Asset Protection professional to observe store activity, detect theft, and collect evidence using CCTV and floor observations. You will execute company investigation routines and document all stages of cases, including external interviews with customers and contractors.

You will report fraud to AP and store leadership and maintain incident records. Role requires interfacing with store leadership, travel to stores as needed, and strong teamwork to maintain safety and