Asset Protection & Investigations Specialist

Nordstrom; Lakewood (CO); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Lakewood, CO seeks an Asset Protection Agent to safeguard customers, teams, and merchandise. You will partner with the store Emergency Response Team (ERT) to respond and recover from emergencies, while reducing shrinkage and resolving theft.

Responsibilities include investigating internal theft, using video surveillance and RFID data to track merchandise movement, and leading security audits with store leadership. A calm, confidential, and decisive approach is essential.

Qualifications

• Ability to make decisions in a fast-paced environment.
• Strong verbal and written communication skills.
• Confidentiality and integrity in handling sensitive information.

Responsibilities

• Resolve theft by using good judgment and conduct quality apprehensions per policy.
• Identify theft trends via technology, reporting and surveillance tactics.
• Drive shrinkage reduction through action plans and standards.
• Support internal theft investigations with evidence gathering and reporting.
• Monitor theft activity using video systems and aid investigations.

Skills

Decision making

Verbal communication

Written communication

Interpersonal skills

Confidentiality

Safety awareness

Ownership

Flexible scheduling

Tools

Video surveillance

RFID data

Job description

Nordstrom in Lakewood, CO seeks an Asset Protection Agent to safeguard customers, teams, and merchandise. You will partner with the store Emergency Response Team (ERT) to respond and recover from emergencies, while reducing shrinkage and resolving theft.

Responsibilities include investigating internal theft, using video surveillance and RFID data to track merchandise movement, and leading security audits with store leadership. A calm, confidential, and decisive approach is essential.