Asset Protection Detective: Safeguard Assets & People

Macy's; Nashua (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Job summary

Macy's in Nashua, NH seeks an Asset Protection Detective to safeguard assets and maintain a safe, customer-centric environment. This full-time role involves using surveillance techniques, responding to incidents, and building partnerships with store teams and law enforcement.

You will prepare investigations, train colleagues, and ensure compliance with laws and policies while serving customers and communities. Training and career development are emphasized.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Self-starter who can adapt quickly to changing priorities.
• Ability to communicate with diverse groups of customers and peers.
• Enjoy working as part of a team, as well as independently.
• Obtain and maintain required licenses, trainings, and certifications.

Responsibilities

• Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees
• Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues
• Recover stolen merchandise
• Research and provide statements and evidence to support investigations
• Prepare reports on theft incidents, investigations, and audits
• Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
• Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement
• Testify in court for criminal and civil cases
• Train colleagues on protocols to help protect company assets
• Respond to alarm conditions and work on special assignments
• Facilitate first aid for customers and colleagues
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Flexible availability

Self-starter

Communication skills

Teamwork

Licenses & certifications

Education

High School Diploma or equivalent

Job description

Macy's in Nashua, NH seeks an Asset Protection Detective to safeguard assets and maintain a safe, customer-centric environment. This full-time role involves using surveillance techniques, responding to incidents, and building partnerships with store teams and law enforcement.

You will prepare investigations, train colleagues, and ensure compliance with laws and policies while serving customers and communities. Training and career development are emphasized.