Asset Protection Detective: Secure & Investigate

Hilldale; New York (NY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off and holidays

Career development and training

Employee Assistance Program

Job summary

Macy’s is seeking an Asset Protection Detective to safeguard company assets and maintain a safe shopping environment. You will use surveillance techniques, work with store teams and law enforcement, and prepare detailed reports on theft incidents and investigations.

Full-time schedule with weekend shifts; comprehensive benefits, ongoing training, and opportunities for career growth within Macy’s.

Qualifications

• New York State Security Guard License is required for New York postings.
• High School Diploma or equivalent is required.

Responsibilities

• Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees.
• Understand and leverage de-escalation tools to maintain a safe environment for customers and colleagues.
• Research and provide statements and evidence to support investigations.
• Prepare reports on theft incidents, investigations, and audits.
• Maintain compliance with law and company policies regarding apprehensions, searches, and evidence preservation.
• Build and maintain partnerships with store colleagues and law enforcement.
• Testify in court for criminal and civil cases.
• Train colleagues on protocols to protect company assets.
• Respond to alarm conditions and work on special assignments.
• Facilitate first aid for customers and colleagues.
• Foster an environment of acceptance and respect with colleagues, customers, and communities.

Skills

Flexible availability

Self-starter

Communication skills

Teamwork

Licenses & certifications

Education

New York State Security Guard License

High School Diploma or equivalent

Job description

Macy’s is seeking an Asset Protection Detective to safeguard company assets and maintain a safe shopping environment. You will use surveillance techniques, work with store teams and law enforcement, and prepare detailed reports on theft incidents and investigations.

Full-time schedule with weekend shifts; comprehensive benefits, ongoing training, and opportunities for career growth within Macy’s.