Aspiring Service Advisor Assistant — Auto Service Team

Holman; Raleigh (NC); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Paid Time Off

Job summary

Holman, serving Leith Toyota in Raleigh, NC, is hiring an Assistant Service Advisor. Welcome customers, assess service needs, and coordinate between customers and technicians to ensure timely, accurate service.

The role supports service advisors and participates in ongoing training to grow within the dealership family. Qualifications include a high school diploma, excellent written and verbal communication, and a valid driver’s license with a clean driving record.

Qualifications

• Excellent written and verbal communication skills.
• Valid driver’s license and a good driving record.

Responsibilities

• Welcome customers and ensure prompt, courteous and effective service.
• Interact with customers via phone or in person to determine service needs and prioritize required services.
• Use a consultative approach to educate customers on services and products.
• Serve as a liaison between technicians and customers.
• Provide administrative support to Service Advisors.
• Follow up with all service customers when their assigned advisor is absent.
• Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor.
• Complete and maintain all company and dealer training requirements for the advisor position.

Skills

Customer service

Verbal communication

Education

High School Diploma or equivalent

Job description

Holman, serving Leith Toyota in Raleigh, NC, is hiring an Assistant Service Advisor. Welcome customers, assess service needs, and coordinate between customers and technicians to ensure timely, accurate service.

The role supports service advisors and participates in ongoing training to grow within the dealership family. Qualifications include a high school diploma, excellent written and verbal communication, and a valid driver’s license with a clean driving record.