Service Concierge Lead — Flexible Schedule & Growth

Thompson Buick GMC Cadillac; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

HSA

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Short and Long Term disability

Job summary

A reputable automotive dealership in Raleigh, North Carolina is looking for a Service Advisor. This role involves overseeing the drive lane, ensuring excellent customer service, and managing the flow of technician work. The ideal candidate should have strong organizational and communication skills, along with the ability to manage others effectively. The company offers various benefits including medical insurance, 401K, and growth opportunities. If you're friendly, professional, and have a clean driving record, we invite you to apply!

Qualifications

• Organized and friendly personality.
• Ability to manage others effectively.
• Strong time management skills.
• Excellent communication with customers.
• Professional appearance.
• Clean driving record.
• Willingness to undergo background check and drug screening.

Responsibilities

• Oversee flow of Drive Lane and ensure customers receive prompt service.
• Take ownership of the customer experience.
• Provide concierge support for owner inquiries.
• Sell inventory of technicians' time to service customers.
• Distribute work efficiently among technicians.

Skills

Organizational skills

Management abilities

Time management

Communication skills

Job description

A reputable automotive dealership in Raleigh, North Carolina is looking for a Service Advisor. This role involves overseeing the drive lane, ensuring excellent customer service, and managing the flow of technician work. The ideal candidate should have strong organizational and communication skills, along with the ability to manage others effectively. The company offers various benefits including medical insurance, 401K, and growth opportunities. If you're friendly, professional, and have a clean driving record, we invite you to apply!