Automotive Service Advisor — Growth & Full Benefits

Harrell's Automotive; Mebane (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Paid time off

Employee discounts

Commission pay opportunities

Professional development

Job summary

Harrell's Tire & Auto in North Carolina is seeking a dynamic Service Advisor to be the friendly face guiding customers to top-quality automotive care. The role offers paid training, full benefits, and opportunities for professional growth within a family-owned, fast-growing company.

As the Service Advisor, you will help customers choose services, communicate clearly, and coordinate with technicians to ensure timely repairs in a busy shop environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to upsell automotive services with integrity.
• Desire to build a long-term career in the auto industry.

Responsibilities

• Be the enthusiastic, professional point of contact for customers at Harrell’s Auto Family.
• Build trust through honest recommendations and clear, friendly communication.
• Present and sell automotive repair and maintenance services with confidence and integrity.
• Manage multiple customers and workflows efficiently in a busy, high-volume setting.
• Utilize Digital Vehicle Inspections to educate customers and create transparency.
• Collaborate with technicians to ensure timely and top-quality repairs.

Skills

Customer service

Communication

Sales mindset

Multitasking

Teamwork

Tools

Digital Vehicle Inspections

Job description

Harrell's Tire & Auto in North Carolina is seeking a dynamic Service Advisor to be the friendly face guiding customers to top-quality automotive care. The role offers paid training, full benefits, and opportunities for professional growth within a family-owned, fast-growing company.

As the Service Advisor, you will help customers choose services, communicate clearly, and coordinate with technicians to ensure timely repairs in a busy shop environment.