Aspiring Gym Manager: Lead Front Desk & Service

Planet Fitness - Baseline Fitness; Kearney (NE); On-site; USD 35,000 - 52,000; Full time

Job summary

Planet Fitness - Baseline Fitness in Nebraska seeks an assistant to oversee gym operations, enhance member experience, and support the Club Manager on staff development, scheduling and front desk activities.

This role emphasizes customer service, leadership, and reliable operation, including opening duties, shift coverage, and implementation of company policies, with MIT training as a plus.

Qualifications

• High school diploma is required.
• Strong customer service skills are essential.
• Strong communication, organizational and leadership abilities are required.
• Basic computer proficiency is expected.
• Prior leadership experience is preferred.

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Assist in member service oversight ensuring great customer experience.
• Involve in all front desk tasks and member interactions.
• Give gym tours to potential members.
• Support scheduling and shift coverage; backup for Club Manager when needed.
• Assist with opening duties when Club Manager is absent.
• Help prepare new hire paperwork and onboarding.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High school diploma

Job description

Planet Fitness - Baseline Fitness in Nebraska seeks an assistant to oversee gym operations, enhance member experience, and support the Club Manager on staff development, scheduling and front desk activities.

This role emphasizes customer service, leadership, and reliable operation, including opening duties, shift coverage, and implementation of company policies, with MIT training as a plus.