Arts Programs Operations Supervisor

Dr. Phillips Center for the Performing Arts; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Dr. Phillips Center for the Performing Arts is seeking a School of the Arts (SOA) Supervisor to support daily SOA operations for classes and camps. You will handle inquiries, registrations, payments, and enrollment data while helping to maintain a welcoming environment for participants.

You will oversee weekly rosters, prepare studios, greet families, and ensure smooth daily operations. The role requires supervisory experience, strong communication, and proficiency with Microsoft Office and CRM

Qualifications

• Must have at least two years' administrative/operational experience in an education setting (daycare, school system, educational programs/institutions).
• Preference for candidates with experience/education in the Performing Arts.
• High school diploma required. Associate or bachelor's degree preferred. Prefer candidates with supervisory experience.
• Must enjoy working with and inspiring children ages 6-18 years. Must have patience, stamina and energy.
• Strong and effective communicator both verbally and written skills.
• Well-versed in Microsoft Office Suite (Word, Excel, Outlook, Powerpoint) and CRM tool (database management).
• Must have financial/budgeting experience. Must be able to complete moderately complex mathematical functions.

Responsibilities

• Remain knowledgeable of SOA and Education programs and initiatives to effectively respond to inquiries.
• Register students into classes and camps using CRM database; process registrations and student paperwork; process payments/refunds; send email communication to participants/guardians.
• Maintain enrollment data for monthly reports; distribute end of session surveys and compile data for leadership team; assist with coordination of student showcases.
• Oversee and execute daily/weekly operations: rosters, sign in/out sheets, prepare studios, reserve parking, greet participants, ensure safe departure.
• Manage activation calendar of Education Studios. Update ArtsVision with school, camp and programmatic information.
• Lead and supervise SOA Greeters and Summer Camp aides; provide training and daily assignments; assist with scheduling.
• Assist SOA Manager in coordinating meetings and staff onboarding/training; serve as manager on duty when needed.

Job description

Dr. Phillips Center for the Performing Arts is seeking a School of the Arts (SOA) Supervisor to support daily SOA operations for classes and camps. You will handle inquiries, registrations, payments, and enrollment data while helping to maintain a welcoming environment for participants.

You will oversee weekly rosters, prepare studios, greet families, and ensure smooth daily operations. The role requires supervisory experience, strong communication, and proficiency with Microsoft Office and CRM