Armed Security Shift Supervisor — Lead & Crisis Coach

Allied Universal; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

Paid holidays

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to supervise and coordinate security services on a per-shift basis at an assigned customer. The role acts as a liaison among site supervisors and account managers, and involves coaching staff, maintaining discipline, and ensuring compliance with safety programs.

The position requires strong communications, the ability to manage staffing needs, and experience in supervising security officers.

Qualifications

• Must be at least 21 years old with high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills.
• Background check and drug screen in accordance with laws.
• Ability to supervise and coach security officers on shift.
• Ability to operate basic computer and wireless technology on client sites.
• Ability to handle crisis situations calmly and efficiently.

Responsibilities

• Supervise and coordinate the delivery of security services on a specific shift at an assigned customer.
• Act as liaison between site supervisor, Account Manager/Field Ops Manager and officers.
• Provide coaching, recognition, and discipline within empowerment range on shift.
• Communicate staffing needs to Account Manager or Operations Manager.
• Ensure officers receive appropriate training and development on technical and professional skills.
• Assist in managing uniforms, equipment, supplies, and vehicles for the account.

Skills

Communication skills

Interpersonal skills

Coaching staff

Crisis management

Staff scheduling

Training supervision

Security procedures

Education

High school diploma or equivalent

Job description

Allied Universal is seeking an Armed Security Shift Supervisor to supervise and coordinate security services on a per-shift basis at an assigned customer. The role acts as a liaison among site supervisors and account managers, and involves coaching staff, maintaining discipline, and ensuring compliance with safety programs.

The position requires strong communications, the ability to manage staffing needs, and experience in supervising security officers.