Armed Security Shift Supervisor — Lead & Protect

African American Talent; Huntsville, Northern (AL, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life,AD

Company retirement plans

Holiday pay at time and a half

Paid vacation after one year

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to supervise and coordinate security services on a shift at an assigned client. The role acts as a liaison between site supervisors and account/field operations managers, providing coaching and ensuring appropriate training and discipline.

Responsibilities include managing staff on shift, coordinating with management on staffing needs, and maintaining safety programs and vehicle/equipment inventories.

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Communicate staffing needs on shift to Account Manager or Operations Manager.
• Assure that officers receive appropriate training, developing them in both technical and professional skills.
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager.
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures.
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.
• Work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition and discipline within approved empowerment range.
• Communicate staffing needs on shift to Account Manager or Operations Manager.
• Assure that officers receive appropriate training and develop them technically and professionally.
• Manage uniforms, equipment, supplies and vehicles at the account and maintain inventories.

Skills

Leadership

Communication

Customer service

Crisis management

Computer literacy

Staff coordination

Training coordination

Education

High school diploma or equivalent

Job description

Allied Universal is seeking an Armed Security Shift Supervisor to supervise and coordinate security services on a shift at an assigned client. The role acts as a liaison between site supervisors and account/field operations managers, providing coaching and ensuring appropriate training and discipline.

Responsibilities include managing staff on shift, coordinating with management on staffing needs, and maintaining safety programs and vehicle/equipment inventories.