Armed Account Manager: Security Ops Lead

AUS; Oklahoma City (OK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan and disability

Paid holidays and vacation accrual

Job summary

Allied Universal is seeking an Armed Account Manager to lead daily security operations and guide a team of security officers and supervisors to ensure safety and protection of people and property. Required: 21+ years old, armed guard license, supervisory experience, and a valid driver's license.

You will schedule staff using AI tools, manage client relationships, and uphold high service standards. Join Allied Universal to grow your career with a global leader in security services offering

Qualifications

• High school diploma or equivalent.
• Licensing requirements depend on state/local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing to control costs related to inventory.

Responsibilities

• Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Lead and develop security teams: hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance client relationships: serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Handle security incidents and emergencies: respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct compliance and security operational excellence: oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies).

Skills

Leadership

Security management

Client relationships

Emergency preparedness

Decision making

Education

High school diploma or equivalent

College degree in Business Administration or related field

Tools

Microsoft Office

Scheduling software/web-based apps

Job description

Allied Universal is seeking an Armed Account Manager to lead daily security operations and guide a team of security officers and supervisors to ensure safety and protection of people and property. Required: 21+ years old, armed guard license, supervisory experience, and a valid driver's license.

You will schedule staff using AI tools, manage client relationships, and uphold high service standards. Join Allied Universal to grow your career with a global leader in security services offering