Arena Merchandise Associate - Commissioned Sales & Events

Hockey-Western-New-York,-LL; Buffalo (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Hockey Western New York, LLC seeks a merchandise associate for Sabres games and non-hockey events. You will set up and display merchandise, operate the POS, manage inventory, and settle sales at event end.

You must provide excellent customer service, follow arena policies, and maintain a professional appearance. The role requires evenings, weekends and holidays, and staying composed in busy environments.

Qualifications

• High school diploma or equivalent.
• Customer service/retail sales experience preferred.
• POS system experience preferred.
• Evenings, weekends and holidays required.
• Excellent communication and organization skills.
• Remain calm and professional in all situations.
• Commitment to exceptional customer service.
• Good interpersonal skills.

Responsibilities

• Set up and display merchandise location and stock; sell products and settle credit card sales at event end.
• Ensure customers receive high level of service.
• Follow arena and department policies and procedures.
• Maintain a professional attitude and appearance at all times.
• Perform related duties as assigned.
• Maintain product knowledge and stock replenishment.

Skills

Customer service

Communication skills

Organization skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Hockey Western New York, LLC seeks a merchandise associate for Sabres games and non-hockey events. You will set up and display merchandise, operate the POS, manage inventory, and settle sales at event end.

You must provide excellent customer service, follow arena policies, and maintain a professional appearance. The role requires evenings, weekends and holidays, and staying composed in busy environments.