Event Merch & Arena Sales Associate — Commission

Multi Company Logo; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Hockey Western New York, LLC is seeking a merchandise sales role to handle setup, display, product selling, inventory, and credit-card settlements at arena events including Sabres games and other events.

The position requires customer service experience, POS familiarity, and the ability to work evenings, weekends, and holidays. You will maintain professional appearance and assist customers with superior service while following arena policies.

Qualifications

• High school diploma or equivalent.
• Customer service/retail sales experience is preferred.
• Point of Sale Terminal (POS) system experience preferred.
• Be able to work a schedule that includes evenings, weekends, and holidays as needed.
• Must have excellent communication and organization skills.
• Must be able to remain calm and professional in all situations.
• Must be committed to providing exceptional customer service.
• Must possess good interpersonal skills.

Responsibilities

• Responsible for the set-up and display of merchandise location, selling product, stand cleanliness, performing inventories and settling credit cards sales at the conclusion of each event.
• Ensure that customers are serviced at the highest level of customer service.
• Responsible for following arena and department policies and procedures
• Maintain a professional attitude and appearance at all times.
• Perform other related duties and tasks as assigned or as they become evident.
• Product knowledge and stock replenishment.

Skills

Customer service

Retail sales

Communication

Organization

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS Terminal

Job description

Hockey Western New York, LLC is seeking a merchandise sales role to handle setup, display, product selling, inventory, and credit-card settlements at arena events including Sabres games and other events.

The position requires customer service experience, POS familiarity, and the ability to work evenings, weekends, and holidays. You will maintain professional appearance and assist customers with superior service while following arena policies.