Merchandise Vendor

Hockey-Western-New-York,-LL; Buffalo (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

Hockey Western New York, LLC seeks a merchandise associate for Sabres games and non-hockey events. You will set up and display merchandise, operate the POS, manage inventory, and settle sales at event end.

You must provide excellent customer service, follow arena policies, and maintain a professional appearance. The role requires evenings, weekends and holidays, and staying composed in busy environments.

Qualifications

• High school diploma or equivalent.
• Customer service/retail sales experience preferred.
• POS system experience preferred.
• Evenings, weekends and holidays required.
• Excellent communication and organization skills.
• Remain calm and professional in all situations.
• Commitment to exceptional customer service.
• Good interpersonal skills.

Responsibilities

• Set up and display merchandise location and stock; sell products and settle credit card sales at event end.
• Ensure customers receive high level of service.
• Follow arena and department policies and procedures.
• Maintain a professional attitude and appearance at all times.
• Perform related duties as assigned.
• Maintain product knowledge and stock replenishment.

Skills

Customer service

Communication skills

Organization skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

POS system

Job description

This role is in charge of the selling of merchandise at the arena for Sabres games and non-hockey events.

Duties & Responsibilities

• Responsible for the set-up and display of merchandise location, selling product, stand cleanliness, performing inventories and settling credit cards sales at the conclusion of each event.
• Ensure that customers are serviced at the highest level of customer service.
• Responsible for following arena and department policies and procedures
• Maintain a professional attitude and appearance at all times.
• Perform other related duties and tasks as assigned or as they become evident.
• Product knowledge and stock replenishment.

Minimum Qualifications for the Position:

• A high school diploma or equivalent.
• Customer service/retail sales experience is preferred.
• Point of Sale Terminal (POS) system experience preferred.
• Be able to work a schedule that includes evenings, weekends, and holidays as needed.
• Must have excellent communication and organization skills.
• Must be able to remain calm and professional in all situations.
• Must be committed to providing exceptional customer service.
• Must possess good interpersonal skills.

Compensation

This role will pay an hourly rate of $16.00 plus commission.

Work Environment & Physical Demands:

• This role operations in both an office setting and in a live events setting. Live event coverage does consist of being around loud stadium noises and crowds.
• While performing job duties, the employee is regularly required to stand, sit, walk, run, reach, kneel, and crouch. Specific vision abilities required by this job include close and focused vision. Candidate must be able to lift and move boxes and merchandise of 50lbs.

Hockey Western New York, LLC is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.