Merchandise Vendor

Sabres & ROCH - Part Time & Event Staff; Buffalo (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

Hockey Western New York, LLC is seeking part-time arena merchandise staff to sell Sabres gear during games and non-hockey events. You will set up displays, operate the POS, handle credit card settlements, and maintain stock with strong customer service.

The role requires early evenings, weekends, and holiday availability, and includes an hourly pay plus commission. Lifts and standing in a live event environment are typical daily duties.

Qualifications

• High school diploma or equivalent.
• Customer service/retail sales experience preferred.
• POS system experience preferred.

Responsibilities

• Set up and display merchandise location and inventory.
• Provide high level customer service and assist shoppers.
• Process sales and settle cards at event end.
• Maintain professional appearance and adhere to policies.
• Replenish stock and ensure product knowledge.

Skills

Customer service

POS experience

Cash handling

Communication

Education

High School Diploma

Tools

POS Terminal

Job description

Summary

This role is in charge of the selling of merchandise at the arena for Sabres games and non-hockey events.

Duties & Responsibilities

• Responsible for the set-up and display of merchandise location, selling product, stand cleanliness, performing inventories and settling credit cards sales at the conclusion of each event.
• Ensure that customers are serviced at the highest level of customer service.
• Responsible for following arena and department policies and procedures
• Maintain a professional attitude and appearance at all times.
• Perform other related duties and tasks as assigned or as they become evident.
• Product knowledge and stock replenishment.

Minimum Qualifications for the Position:

• A high school diploma or equivalent.
• Customer service/retail sales experience is preferred.
• Point of Sale Terminal (POS) system experience preferred.
• Be able to work a schedule that includes evenings, weekends, and holidays as needed.

Critical Competencies

• Must have excellent communication and organization skills.
• Must be able to remain calm and professional in all situations.
• Must be committed to providing exceptional customer service.
• Must possess good interpersonal skills.

Compensation

This role will pay an hourly rate of $16.00 plus commission.

Work Environment & Physical Demands:

• This role operations in both an office setting and in a live events setting. Live event coverage does consist of being around loud stadium noises and crowds.
• While performing job duties, the employee is regularly required to stand, sit, walk, run, reach, kneel, and crouch. Specific vision abilities required by this job include close and focused vision. Candidate must be able to lift and move boxes and merchandise of 50lbs.

Hockey Western New York, LLC is an Equal Opportunity Employer