Area Supervisor: Store Operations Lead

Ross Stores; Guam; On-site; USD 42,000 - 64,000; Full time

Job summary

The Area Supervisor at Ross Stores is a member of the Store Leadership team responsible for a specific area of the store and for supervising operations when acting as Manager on Duty. You will open and close the store, coach Associates, and maintain a friendly, easy-to-shop environment.

You'll ensure proper merchandise presentation, keep stockrooms organized, and execute company processes while upholding loss prevention standards and exceptional Customer service.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the Store and supervise Associates when the Manager on Duty is not present.
• Maintain a friendly, easy to shop environment and ensure proper merchandise presentation.
• Assist with merchandising, stockroom organization, and loss prevention as part of daily operations.
• Coach and develop Associates, enforce company policies, and ensure customer service standards.
• Support administrative duties such as payroll and scheduling as assigned by Store Manager.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Mathematical calculations

Evenings & weekends availability

Job description

The Area Supervisor at Ross Stores is a member of the Store Leadership team responsible for a specific area of the store and for supervising operations when acting as Manager on Duty. You will open and close the store, coach Associates, and maintain a friendly, easy-to-shop environment.

You'll ensure proper merchandise presentation, keep stockrooms organized, and execute company processes while upholding loss prevention standards and exceptional Customer service.