Area Supervisor: Store Operations & Front-End Leader

Ross Dress for Less; Arlington Heights (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Ross Dress for Less is seeking an Area Supervisor to lead a specific store area and oversee store operations when on duty. The role emphasizes safety, merchandising, customer service, and supervision of Associates to maintain a friendly and efficient shopping environment.

Responsibilities include opening/closing the store, enforcing company policies, and ensuring loss prevention practices are followed. Strong communication and leadership are essential for success in this fast-paced retail

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains Safe & Secure Environments and ensures safety is the priority.
• Supervises Associates and manages storefront operations.
• Executes and supervises Company Best Practices and Loss Prevention measures.
• Manages Front End supervision, cashier operations, and customer service standards.
• Oversees merchandising, stockroom organization, and back stock processing.
• Ensures floor moves, signing, and promotional materials are in place.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math skills

Evenings & weekends

Tools

PDTs (POS)

Job description

Ross Dress for Less is seeking an Area Supervisor to lead a specific store area and oversee store operations when on duty. The role emphasizes safety, merchandising, customer service, and supervision of Associates to maintain a friendly and efficient shopping environment.

Responsibilities include opening/closing the store, enforcing company policies, and ensuring loss prevention practices are followed. Strong communication and leadership are essential for success in this fast-paced retail