Area Supervisor: Retail Store Leader

Ross Stores, Inc.; Kentwood (MI); On-site; USD 24,796 - 35,817; Full time

Job summary

Ross Stores, Inc. in Kentwood, MI is seeking an Area Supervisor to lead a designated store area and oversee daily operations as the Manager on Duty. You will open/close the store, supervise associates, and ensure a friendly, easy-to-shop environment with strong customer service and loss prevention focus.

Responsibilities include merchandising to standard, supervising front-end operations, maintaining safety, and supporting store leadership with administration and tasks as assigned.

Qualifications

• Excellent verbal communication and English fluency required.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations for merchandise and cash handling.
• Availability to work evenings and weekends as needed.

Responsibilities

• Open and close the store and supervise Associates as needed.
• Maintain safe, secure and clean store environment at all times.
• Ensure proper merchandise presentation and adherence to standards.
• Oversee front-end processes, cashier operations, and customer flow.
• Lead general merchandising, stockroom organization, and loss prevention.
• Assist with administrative duties and store leadership tasks.

Skills

Excellent verbal communication

Fluency in English

Customer service experience

Supervisory experience

POS familiarity

Mathematical calculations

Evenings and weekend availability

Job description

Ross Stores, Inc. in Kentwood, MI is seeking an Area Supervisor to lead a designated store area and oversee daily operations as the Manager on Duty. You will open/close the store, supervise associates, and ensure a friendly, easy-to-shop environment with strong customer service and loss prevention focus.

Responsibilities include merchandising to standard, supervising front-end operations, maintaining safety, and supporting store leadership with administration and tasks as assigned.