Area Supervisor — Lead Store Ops & Customer Experience

Ross Stores, Inc.; College Park (MD); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Employee Discount

401K

Employee Stock Purchase Program

College Discounts

Sick Pay

Job summary

Ross Stores, Inc. seeks an Area Supervisor to lead a store’s specific area and oversee operations as Manager on Duty. You will open/close the store, supervise associates, and ensure a friendly, easy-to-shop environment with strong merchandising standards.

The role emphasizes safety, customer service, loss prevention, and front-end supervision, requiring excellent communication and prior supervisory experience.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain safe and secure store environment and protect assets.
• Train and coach Associates on cash registers and front-end procedures.
• Ensure proper merchandising presentation and clean work area.
• Assist in daily store operations as needed.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

Tools

POS system

Job description

Ross Stores, Inc. seeks an Area Supervisor to lead a store’s specific area and oversee operations as Manager on Duty. You will open/close the store, supervise associates, and ensure a friendly, easy-to-shop environment with strong merchandising standards.

The role emphasizes safety, customer service, loss prevention, and front-end supervision, requiring excellent communication and prior supervisory experience.