Area Supervisor: Lead Store Operations & Team

Ross Stores, Inc.; Santa Clara (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee operations while on duty. You will open/close the store, supervise associates, maintain a clean, well-merchandised environment and ensure adherence to company processes.

Responsibilities include safety, customer service, and loss prevention, with emphasis on Front End and merchandising standards in a fast-paced retail setting.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains a safe and secure shopping environment and correct unsafe conditions.
• Trains and coaches Associates on cash registers and other Front End procedures.
• Controls Retail Associates' break schedules and ensures proper staffing.
• Ensures merchandising standards, stockroom organization, and floor recovery.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

Tools

POS familiarity

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee operations while on duty. You will open/close the store, supervise associates, maintain a clean, well-merchandised environment and ensure adherence to company processes.

Responsibilities include safety, customer service, and loss prevention, with emphasis on Front End and merchandising standards in a fast-paced retail setting.