Area Supervisor: Lead Store Operations & Service

Ross-Dress-For-Less; Tyler (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores, Inc. in Tyler, TX is seeking an Area Supervisor for an in-store leadership role. You will oversee a specific area, ensure proper merchandise presentation, and supervise Associates during Manager on Duty shifts.

Ideal candidates have strong communication, prior supervisory and customer service experience, and familiarity with POS systems. The role requires evenings/weekends availability and a commitment to store safety and loss prevention.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations in retail.
• Ability to work evenings and weekends.

Responsibilities

• Oversee a specific area and general operations when on duty.
• Open and close the store; supervise Associates during Manager on Duty shifts.
• Ensure merchandise presentation and a clean, well-maintained work area.
• Maintain safety and security; report unsafe conditions or practices.
• Provide excellent customer service and uphold brand standards.
• Train and coach associates on cash registers and policies.
• Assist with stock, merchandising, and back-stock handling.
• Support front-end operations and loss prevention.

Skills

Customer service leadership

Verbal communication

English fluency

Supervisory experience

POS familiarity

Cash handling accuracy

Job description

Ross Stores, Inc. in Tyler, TX is seeking an Area Supervisor for an in-store leadership role. You will oversee a specific area, ensure proper merchandise presentation, and supervise Associates during Manager on Duty shifts.

Ideal candidates have strong communication, prior supervisory and customer service experience, and familiarity with POS systems. The role requires evenings/weekends availability and a commitment to store safety and loss prevention.