Area Supervisor: Lead Store Operations & Team

Ross Stores, Inc.; Chattanooga (TN); On-site; USD 52,000 - 74,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee general operations when acting as Manager on Duty. You will open/close the store, supervise associates, maintain presentation and a clean environment, and ensure adherence to operational processes.

The role emphasizes safety, customer service, and brand standards, with responsibility for front-end duties, merchandising, loss prevention, and store-wide efficiency.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the Store and supervise Associates.
• Maintain merchandise presentation and a clean work area.
• Execute and supervise Company operational processes.
• Maintain a safe shopping environment and enforce safety procedures.
• Lead Front End operations, including cashier training and ensuring efficient checkout.
• Manage stockrooms, stock replenishment, and back-room organization.
• Support loss prevention and protect confidential information.
• Ensure adherence to company policies and brand standards.

Skills

Verbal communication

English fluency

Supervisory experience

Customer service

POS familiarity

Basic math skills

Evenings/weekends

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and oversee general operations when acting as Manager on Duty. You will open/close the store, supervise associates, maintain presentation and a clean environment, and ensure adherence to operational processes.

The role emphasizes safety, customer service, and brand standards, with responsibility for front-end duties, merchandising, loss prevention, and store-wide efficiency.