Area Supervisor: Lead Store Operations

Ross Stores, Inc.; Scottsbluff (NE); On-site; USD 42,000 - 68,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a store area, oversee daily operations, and ensure a safe, friendly shopping environment. You will supervise associates, manage merchandising and loss prevention, and support front-end processes to deliver outstanding customer service.

The role emphasizes leadership in store performance, adherence to company policies, and collaboration with store leadership to meet sales and service goals.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail.
• Ability to work evenings and weekends.

Responsibilities

• Maintains a safe and secure shopping environment and enforces safety policies.
• Supervises Associates and coordinates daily store operations as Manager on Duty.
• Ensures merchandise presentation, cleanliness, and stockroom organization to Company standards.
• Executes cash handling, loss prevention, and front-end procedures, including scanning, signage, and customer service.
• Trains and coaches staff on register operation, shortage controls and customer engagement.
• Performs general administrative duties and supports the Store Manager as assigned.

Skills

Verbal communication

Fluency in English

Customer service experience

POS familiarity

Math calculations

Evenings/weekends availability

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a store area, oversee daily operations, and ensure a safe, friendly shopping environment. You will supervise associates, manage merchandising and loss prevention, and support front-end processes to deliver outstanding customer service.

The role emphasizes leadership in store performance, adherence to company policies, and collaboration with store leadership to meet sales and service goals.